Service not working

[RosieR]

^^^^ 🤣🤣🤣 good one @hairbag1 

[hairbag1]

[HALIMACS]

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@esjliv wrote:

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@Marcamo01 wrote:

No

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@Marcamo01 No?

What is this in answer to?

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@esjliv 

Seems like it's their answer to the thread topic, "Service not working" .

Since the OP was unnecessarily brief,  perhaps @Marcamo01 decided to be equally as brief in reply.

I say, good on them.

[esjliv]

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@Marcamo01 wrote:

No

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@Marcamo01 No?

What is this in answer to?

[Marcamo01]

No

[popping]

@Fo 

PM community forum is not an average forum.  You may not get any reply on your post for days in other forum.  But, you will get a reply on this forum very quickly.  Therefore, member should stay on this forum after posting a message.  The members here will help you to solve your issue if you stay and provide more info.  If your issue requires access to your account. members will advise you to contact moderator because moderators are PM employees and only moderator team can access your account.

Stay positive, test negative and have better and better days.

[darlicious]

@Celticwolf 

Where are you? Is there a telus outage in your area?

[Celticwolf]

It's probably a system issue.   My phone service is out as we.

[Spudster]

@Fo 

Try this step-by-step troubleshooting:

1. Toggle airplane mode off.
2. Power OFF your device, wait 1 minute, turn on and check for signal bars.
3. Check on account self-serve that your account status is "Active".
4. Make sure the device is not locked to a different carrier.
5. Make sure you’re in a covered area and there are no cellular outages.
6. Change Wi-Fi calling preferences to Cellular Preferred or Cellular Only.
7. Set network mode to Auto.
8. Reset network settings.
9. Update device software to latest version.
10. Perform a manual network selection.
11. Check that SIM card number matches the SIM card number in your phone.  This requires Moderator assistance to confirm SIM# registered to account.

[Quigley]

@darlicious    Good one! lol  But I think we just scared the OP away!    I'll still take that free jab and hijab if they're still available or do I have to wait 60 days for it to show up?

[darlicious]

@Quigley 

Lol.....it was a play on words....like a free shot! Astra Zeneca anyone?

[Quigley]

@darlicious   Did you mean jab or hijab? Who wouldn't like a free hijab?

[darlicious]

@Quigley 

Ask a question get a free jab!😃

[Quigley]

@Anonymous   It's that they're shy and don't like public speaking. No? Yes? Who knows.  Who's next? Calling #99.  Calling #99.... Step right up and ask your question.

[Anonymous]

 @Fo : So is this how you would start with a support call centre? Call up, navigate through the choices, listen to the elevator music because your call is very important to them, an hour later you get a person, and you say three words? That would leave them stammering and grasping for all the possibilities and asking which one.

If it's a language thing then use Google Translate and copy/paste the result into the bigger white text box.

[darlicious]

@Fo 

Ok we can help but we need a liitle more info. Reply to this message and type in more details. Did you just activate?