Send pics text

[Cone]

When I was in the USA it seemed to take quite a while to send text messages with pictures I am back home in Canada and it is still taking forever for my pictures to get sent is there something that I am missing

[computergeek541]

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@appy1 wrote:

Hey @Cone,

That sounds frustrating. A couple of things you might want to try:

• Make sure your APN settings (Access Point Name) are correct for Public Mobile. Sometimes if these settings are off, it can cause delays with sending MMS (picture messages).
• You could also try turning off Wi-Fi and sending the pictures over your mobile data instead. MMS typically uses mobile data to send.
• As others mentioned, clearing your app cache or resetting network settings can help as well.

If it continues, reaching out to support might be a good idea. Hopefully, that speeds things up for you!

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MMS always uses mobile data to send.  MMS isn't able to use Wi-Fi.

[appy1]

Hey @Cone,

That sounds frustrating. A couple of things you might want to try:

• Make sure your APN settings (Access Point Name) are correct for Public Mobile. Sometimes if these settings are off, it can cause delays with sending MMS (picture messages).
• You could also try turning off Wi-Fi and sending the pictures over your mobile data instead. MMS typically uses mobile data to send.
• As others mentioned, clearing your app cache or resetting network settings can help as well.

If it continues, reaching out to support might be a good idea. Hopefully, that speeds things up for you!

[Chalupa_Batman]

Hey @Cone 

Go into your network settings and pick Public Mobile not automatic. Then reboot your phone. This worked for my co-worker.

[hTideGnow]

hi @Cone try Clear app cache and the.n Reset all networks