Transfer Number Trouble

[Shoffi2024]

Hello, I am transferring number from Freedom to Public Mobile. I tried transferring yesterday and it says on my phone Public Mobile. But, I can only make calls. Any texts and calls made to me, are not going through. Also, the text messages I try to send do not go through.

I called Freedom and they said they ported the number out. They told me to contact Public Mobile to finish process.

[Handy1]

@Shoffi2024  Support usually reply in 1-2 hours sometimes longer but 

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Shoffi2024]

Yes, I replied Yes to the text received from Freedom. But, I haven't received any texts from Public Mobile

[Immune]

You did reply YES to the text received in order to complete the porting?

[Shoffi2024]

I tried rebooting multiple times, but not working. Will contact CSA, Thanks!

[Handy1]

@Shoffi2024  first try and reboot the phone . If no luck no worries just 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437