Self service is not available??

[LovesToPM]

@AE_Collector Thanks for sharing. My new referral just doesn't show up on the list. Maybe there's a delay. I'll check again next time.

[AE_Collector]

@LovesToPM 

I just checked and it is fixed, I can get in to My Rewards. And I can hit the drop down arrow to open all the xxx-xxx-1234 entries.

You know about that drop down arrow, correct? And it only shows about 5 or 6 numbers on the page, you have to scroll down to see more. This was my ninth referal and first one that I am not completely certain who it is.

Terry

[LovesToPM]

---

@AE_Collector wrote:

I was just texted that I had a new referal. First time where I don’t really have any idea who this is from. Went to Self Serve which loads properly but upon clicking My Rewards I get an error code. So something is wrong there too.

Terry

---

@AE_Collector I have a new referral too. The $1 credit shows up but when I go on Self serve to check the Refer A Friend reward, I don't see the phone number (or at least the last 4 digits). So I have no idea who it is either.

[LovesToPM]

---

@rpfarnsworth wrote:

No it is not working.

Screenshot of Change My Plan: 

Screenshot of plan details: https://share.getcloudapp.com/RBuPpxwZ

I logged out and back in, my dad did the same on his pc and for both of us nothing is working

---

You have to clear your browser cache too. Or try with another browser on your computer.

I can confirm the site is working.

@rpfarnsworth please edit your linked post to remove your personal info

[AE_Collector]

I was just texted that I had a new referal. First time where I don’t really have any idea who this is from. Went to Self Serve which loads properly but upon clicking My Rewards I get an error code. So something is wrong there too.

Terry

[1Dani]

---

@rpfarnsworth wrote:

No it is not working.

Screenshot of Change My Plan: 

Screenshot of plan details: https://share.getcloudapp.com/RBuPpxwZ

I logged out and back in, my dad did the same on his pc and for both of us nothing is working

---

i agree something is wrong, the system will not accept my payment voucher any way, on line or on my phone

[rpfarnsworth]

No it is not working.

Screenshot of Change My Plan: (website removed)

Screenshot of plan details: https://share.getcloudapp.com/RBuPpxwZ

I logged out and back in, my dad did the same on his pc and for both of us nothing is working

ediited by computergeek541: website link removed because it contains account information

[geopublic]

@edmunday35  Selfserve is available and is working. Did you registered for it? If not, click here to register your selfserve account.
If you already have a selfserve account and are having problem accessing your account clear your browser's cache and try again using incongnito mode or a different browser.