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Self serve account looked out

harimamatha
Great Neighbour / Super Voisin

i can't sign in into my self serve account 

5 REPLIES 5

The account might be only temporarily locked for an hour due to too many attempts. You might want to wait an hour and try again.

If you still have issue logging in, try the Forgot password link to reset the password. You will need to answer security questions. though.

If you don't know the answer to the security questions, you can open a ticket with mod to have it reset.

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I hope you did not forget your e-mail (Username (your email address))

Anonymous
Not applicable

@harimamatha wrote:

i can't sign in into my self serve account 


@harimamatha 

you can try to do Forgot password at Here 

 

if you can't remember your email you Have To Submit a Ticket To Customer Service by Moderator Team,

Only one way to solve your issue , explanation to customer service by Moderator Team

and the are nice service Team the will help you 100%.

 

Here’s how to contact customer service by Moderator Team,

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click HERE to get started.

 

  • or you can send a private message to Moderator Team  by Click HERE
  • You’ll need to be logged in to your Community account for the link to work.

 

  • please include in your message,
  • your account number, 
  • your phone number,
  • your account 4 digit pin,
  • your Email address,
  • explanation to them nice Team and nice service.

 

      Good Luck


@harimamatha wrote:

Forgot password

 


Have you tried the Forgot your password link?

harimamatha
Great Neighbour / Super Voisin

Forgot password

 

JK8
Mayor / Maire

@harimamatha wrote:

i can't sign in into my self serve account 


More details please?

 

Did you forget your account email or password or both?  Have you tried the Forgot your password link? Are you a new customer?

Need Help? Let's chat.