3 hours ago
I was locked out of my self serve account back in July, I think, and have not been able to access it since. I need to change the expiry date on my visa so my payments can come out automatically. Please tell me how to contact someone at PM and what information they will need to have them unlock my account. Thank you, Donna
2 hours ago
To contact support,
submit a ticket with CS Agent using this Chatbot link
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
2 hours ago
the forgot password did not work. Can you tell me how to contact customer service through my Community account. Thanks
2 hours ago
Have you tried "Forgot Password?"
Or, set up a ticket for customer service.