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Samsung Update Crashed Network

Ndat_ok
Great Neighbour / Super Voisin

Currently using a samsung s25, had it for 3 weeks working just fine. Today after the samsung update my network was not working. No phonecalls or data.  Tried every trick in the book. Used the same Sim on an iphone and it worked fine. I'm suspecting it's something to do with Public mobile being late to update their networks for the new Samsung update. This could be my Samsung device only issue but im wondering if anyone else is having issues? Also I switched over to an E-sim so that's not the problem. 

3 REPLIES 3

softech
Oracle
Oracle

@Ndat_ok I am also fine after update on S25U

@Phil_Adelphus Android does not need Carrier Service update.  The update OP talking about is just a security update 

Phil_Adelphus
Mayor / Maire

@Ndat_ok   Have you checked the Play Store for a new carrier services update?

hTideGnow
Mayor / Maire

hi @Ndat_ok 

i have both iphone and samsung.  My S25 got updated today as well, call and data both works without problem

Try reboot phone, try Reset network settings. 

if still fails, test Pm sim card on another phone to confirm if it is only a Samsung problem.  If it is, you have to check Samsung Community for help, or call Samsung

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