04-04-2025
03:01 PM
- last edited on
04-04-2025
03:19 PM
by
computergeek541
I can no longer log in and get past an 'activation' page.
I already have an account and have for over 5 years.
I just want to log into my account.
Please help.
@links to members
Solved! Go to Solution.
04-04-2025 03:03 PM
you need PM to help to sort out the login problem
Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox, check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
04-04-2025 03:03 PM
hi @D_Lowes
just a mismatch between login and My Account. You can have this resolved with PM support agent.
you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage