Samsung A01 Text messages pictures

[WKFord]

Bought this phone and found out that I cant attach  or receive pictures via text messages.   Internet works and regular texting works.

  Looked for the phone on the Public Mobile APN page but cant find it.

Suggestions?

[Anonymous]

 @WKFord : Can you post screen shots of your APN settings. This should work. Returning and getting another phone may have the same result.

[HALIMACS]

Try reaching out to Samsung.   Here's a potential helpful article:

https://www.samsung.com/us/support/troubleshooting/TSG01001439/

[WKFord]

Data is on and have tried putting in the APN requirements,  resetting the access point names, ect ect.

Nothing is working.

Thanks for the help,  will just take the phone back.

[RosieR]

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@WKFord wrote:

Bought this phone and found out that I cant attach  or receive pictures via text messages.   Internet works and regular texting works.

  Looked for the phone on the Public Mobile APN page but cant find it.

Suggestions?

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Hi @WKFord click this link Set up MMS - Samsung Galaxy A01

that link will show you step by step on how to set up MMS on your device.

Best wishes

RosieR

[esjliv]

Hi @WKFord ,

Set up MMS - Samsung Galaxy A01

1. Swipe up.
2. Select Settings.
3. Select Connections.
4. Select Mobile networks.
5. Select Access Point Names.
6. Select the Menu button.
7. Select Reset to default.
8. Select Reset. Your phone will reset to default Internet and MMS settings. MMS problems should be solved at this point.

Data needs to be enabled to receive or send MMS messages.

No worries though, your Data Plan will not suffer from it! 🙂 

Messages are considered texts and don't count toward your data usage.

[WKFord]

I am assuming that the MMS is on as the "Mobile internet" has a dot beside it.

On the data,  I found under the Mobile data only apps that the Messages is not lit up and no way to turn on.

[JK8]

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@WKFord wrote:

Bought this phone and found out that I cant attach  or receive pictures via text messages.   Internet works and regular texting works.

  Looked for the phone on the Public Mobile APN page but cant find it.

Suggestions?

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Make sure mobile data is on and your apn settings correct.

https://www.publicmobile.ca/en/bc/get-help/articles?q=Apn

[HALIMACS]

@WKFord 

Presume you have MMS enabled?   Do you have data turned on?