07-19-2023 04:46 PM
Does anyone receive SMS notification once your payment is renewed?
What happens if your credit card has a problem?
07-20-2023 12:17 AM
PB may not be aware or only select few are affectd. CS_agent told me I should receive SMS notification and I have a ticket open which should have an answer in 72 hours
07-19-2023 05:21 PM
Then there is a problem with PB SMS notification and users are just accepting it. Here is a message I received from customer service flavious
As I mentioned in my previous message we notify our customer if the plan has not been renewed due to a payment issue. The answer to your question is yes. We are sending out text messages before and after the renewal date.
07-19-2023 04:51 PM
As with your other earlier questions, I don't. I recently got a text warning of an upcoming card expiration. I think there might be a text for a payment failure. Not sure I've read of people saying that for a while.
And just a technicality in your subject line - this place is not called pay as you go. It's prepaid.
07-19-2023 04:49 PM
they used to send reminder but stopped that several months ago. If you don't pay renewal, your service will cease. You can pay with payment vouchers then dial 611 to add 'em to your account.