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SMS not working after switching to public mobile

Jppakulak
Great Neighbour / Super Voisin

Hello,

i recently switched to public mobile and im using an e-sim. I’m having issues with sending and receiving text messages. I can use cellular data and make phone calls, but I can’t send text messages and my iMessage says “an error occurred during activation” when I try to turn on iMessage in settings. 

2 REPLIES 2

hTideGnow
Mayor / Maire

hi @Jppakulak 

but you are receiving voice calls?  just problem with iMessage?

on the iMessage settings, remove the phone number, then reboot phone.  Enter the number again when phone is up to re-register

Handy1
Mayor / Maire

@Jppakulak  might’ve be a provisional issue with sim set up get support to look into it and refresh your account 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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