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I can't login in nor does *611 work for me

Nickname141
Great Neighbour / Super Voisin

I tried to pay my cellphone build as I always do through calling Star 611 but it hasn't been working and I called over 20 times so I try to use a site but decide says forbidden AI and then I try to use mobile app but it says in maintenance what's going on I need help

5 REPLIES 5

hairbag1
Mayor / Maire

@Nickname141  @Katie822 

everything is back up and running as expected now.

Neil11
Model Citizen / Citoyen Modèle

If it is still not working then try contacting CS_AGENT. Either via the following link:

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

 

If you are having a difficult time, then you can private message CSA:

 

Send a private message to CSA through the following link :

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

BKNS27
Mayor / Maire

@Nickname141 @Katie822 

PM is under maintenance so try again in the morning.

Nickname141
Great Neighbour / Super Voisin

Ok so it just the service public mobile then I guess but this never happened to me before as it usually go though the 3 time I call and do you know how to contact them or is this community site all we have

Katie822
Great Neighbour / Super Voisin

Same here for the rest apart 3 hrs

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