06-18-2024 09:02 AM
Still having issues with SMS messaging. I/ve completed the steps to transfer my number, but still not working!
Thoughts?
06-18-2024 09:17 AM
hi @Wrenchguy_1970 just SMS? incoming calls work?
and are you iPhone users? is that an iMessage problem or SMS? can you send message out?
06-18-2024 09:08 AM - edited 06-18-2024 09:16 AM
There have been some issues with texting for newly ported numbers recently. I would try reaching out to customer service, they may be able to help.
To contact support you can submit a ticket through the chatbot by pressing the chat bubble in the bottom corner and typing in "submit a ticket" and selecting "Contact Us". If that doesn't work you can message support directly from here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
