SMS issues

[zdusty]

We had SMS to foward messages to our email and now we c an't seem to get SMS on messages app on A03s. I can't tell from our Usage on our account if we've run out? I've cleared the Cache but otherwise am at a loss.  It sends as MMS and we never receive it in our email.  

[computergeek541]

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@Meow wrote:

SMS are unlimited so you cannot 'run out of it'. You could run out of data if you use 3rd party app to handle SMS/MMS for you.

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A customer running out of data wouldn't cause SMS or MMS to fail, regardless of the app being used.  If a standard internet connection is required to send the message, that isn't actually SMS or MMS.

[softech]

@zdusty 

so, basically is sending out MMS no longer working.  Try  delete the current APN profile.  Then Add new profile and add according to this, please note case-sensitive and do not add extra spaces.  Remember to save the new APN and then reboot the phone before you try

APN: sp.mb.com
         (or try all upper case SP.MB.COM)
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
         or    default,mms,agps,supl,fota,hipri
           (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
                or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D