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SIMon chatbot?

HALIMACS
Mayor / Maire

Anyone know where it went?

 

I know it can be accessed through Get Help section... but no longer on posting pages?

7 REPLIES 7

EdSA
Good Citizen / Bon Citoyen

SIMon needs improvement.

I am not 100% sure.  When the chat bubble disappeared, I went looking for SIMon and found it at the bottom of the webpage where usually the obscure stuff is placed.  

@will13am    So it is...has it always been there or only since the "bubble" option got removed?

will13am
Oracle
Oracle

SIMon is "hiding" at the bottom of the webpage.  

Public mobile is aware of the issue. 

It was a decision made by the website design team. Might come back in the future. 

As mentioned above, can access to clicking Get Help section and then chat SIMon button.  

esjliv
Mayor / Maire

@HALIMACS  - been gone for about a week. SIMon is overworked and stressed out and needed some personal time.

 

Actually, I have no idea. Maybe PM is trying to direct people to the Get Help section more often.

 

JL9
Mayor / Maire

Seems to have disappeared for like a week now for some

 

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

 

you can just bookmark that.

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