04-12-2022 07:52 PM
Anyone know where it went?
I know it can be accessed through Get Help section... but no longer on posting pages?
Solved! Go to Solution.
04-30-2022 01:59 AM
SIMon needs improvement.
04-14-2022 05:12 PM
I am not 100% sure. When the chat bubble disappeared, I went looking for SIMon and found it at the bottom of the webpage where usually the obscure stuff is placed.
04-14-2022 03:27 PM
@will13am So it is...has it always been there or only since the "bubble" option got removed?
04-14-2022 02:58 PM
SIMon is "hiding" at the bottom of the webpage.
04-13-2022 10:19 AM
Public mobile is aware of the issue.
It was a decision made by the website design team. Might come back in the future.
As mentioned above, can access to clicking Get Help section and then chat SIMon button.
04-12-2022 07:59 PM
@HALIMACS - been gone for about a week. SIMon is overworked and stressed out and needed some personal time.
Actually, I have no idea. Maybe PM is trying to direct people to the Get Help section more often.
Seems to have disappeared for like a week now for some
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
you can just bookmark that.
