SIM card not working

[MannySLaddavnh]

Can an agent message me please xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

[EB0]

If your phone supports ESIM, just purchase E-SIM from the app, it will be fast and cheaper 

[slusagm]

@MannySLaddavnh 

a quick way is to get a new PM sim card from local stores, just login the account online and update the sim card number

or if you want, ask support to check first.  But you need to open ticket first and they will reply your community inbox

[MannySLaddavnh]

i have tried 3 devices, no luck  the sim card worked for 5 min and then stopped, something to do with the sim card for sure.

[slusagm]

do not put your phone number here, it is a public forum.  And PM won't call you, they don't even monitor the message here

your sim card, did you reboot the phone? can you try it on another phone? is this for new activation?

if you need support to check your case, please open ticket using the Orange Chatbot icon on the lower right