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Can't make a payment

BigBuoy
Great Neighbour / Super Voisin

I had some previous fraud issues but turned to be an error, now my  is working but i can not  login  to pay  my bills  please advised?

3 REPLIES 3

Phil_Adelphus
Mayor / Maire

@BigBuoy What happens when you try to log in, and how long is it since your past payment went through?

Sansan
Mayor / Maire

@BigBuoy  oh dear, did you do a chargeback on your credit card against Public Mobile? 

slusagm
Mayor / Maire

 

was your account blocked by PM due to charge back on credit card?  Check with PM on how to resolve the case

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket.  So, you will need to message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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