SIM card didn't finish registration

[Nutboy84]

Lost Wi-Fi during setup and didn't complete. Now I can't complete verifier because I can't receive the confirmation text message code. Can I have it sent to my email instaed?

[JRod]

@Nutboy84 

Please reach out to customer service and they’ll be able to help you out.

Please click this link below to message customer service:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Keep an eye on your mailbox here as that is where your reply will come in (envelope icon on desktop, click your avatar icon in the corner and then click messages if on mobile).

There also is a live chat support you can try that is specific to new customers trying to activate:

https://services.telus.com/chat/publicmobile/chat-pm.html?portal=publicmobile&language=en

[Nutboy84]

I tried your recommendations and it won't allow me to select another option of delivery

[Nutboy84]

Gonna give it a try

[JRod]

@Nutboy84 

Yes! You should be able to hit “Didn’t receive code” and have it sent to your email. If it’s not showing up you might have to input an incorrect code a few times.

It looks like this 

Once clicked it will open up a window that looks like this: