cancel
Showing results for 
Search instead for 
Did you mean: 

SIM activation error so need to port a PM phone

catcat629
Great Neighbour / Super Voisin

Webpage froze during SIM activation so I am unable to get the PM phone number originally selected. I chose another PM number for the moment and submitted port request for the original number. Issue still not fixed yet. Any MOD can help me?

5 REPLIES 5

nockiboo
Great Citizen / Super Citoyen

Don't worry your turn will come, do some Black Friday shopping 🙂

catcat629
Great Neighbour / Super Voisin
Thanks nockiboo. I guess the only thing I can do is to wait

nockiboo
Great Citizen / Super Citoyen

They are clearing backlog from all the new activations.  It took me about 9 days, so most people are having to wait that long. 

catcat629
Great Neighbour / Super Voisin

Thanks! I have been sending PMs to many MOD since Nov 21 but none of them replied so far. That's why I posted in forum and hope they are aware of my issue.

Luddite
Oracle
Oracle

Probably not, but try sending a private message to any moderator with your current phone number, and the one that disappeared. Given their workload don't expect a response for several days.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
Need Help? Let's chat.