10-31-2024 07:58 PM - last edited on 10-31-2024 08:49 PM by computergeek541
Hello!
I'm getting a SIM Card error, and I've worked through the troubleshooting (restart phone, then remove SIM and restart phone), and the next step is to request assistance from a @CS_Agent
I also purchased a new SIM, but I can't even apply it to my account.
Can you help! Please DM me
10-31-2024 08:01 PM
HI @CDSHR
sim cards do not fail a lot, usually it is a phone problem
try the PM sim card in another phone. Also, find another sim card that linked to an active account and test on your current phone
but if you are sure it is the sim card, then ask PM support agent to update the sim card number for you
please submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-31-2024 07:59 PM
@CDSHR No worries PM support can help
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437