Roll call - those with incomplete ports
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11-22-2016 04:20 PM - edited 01-05-2022 12:49 AM
Been waiting since November 9th for assistance from public mobile. How bout you?
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11-22-2016 07:12 PM
I've been waiting since Nov. 19th and I'm already frustrated. Then I see you guys been waiting since the 8th or 9th...
God help us.
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11-22-2016 07:07 PM
November 8 here. At the roughly 2 week point so I've decided to switch up my tactics from polite and patient to polite yet messaging every few hours to every outlet of communication PM has until this is resolved.
I get them being busy but I see people who waited 2 days on a port getting it resolved by mods...I can't even get them to look at a message I sent a week ago.
Spirits are high though...hanging in there hoping this all gets resolved soon.
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11-22-2016 06:46 PM
I am looking at other options to port the number myself. One being purchase a fido Prepaid Sim for $10, then active a prepaid plan for $15 and then port the number from Koodo Prepaid to fido and then from fido to public mobile. I either wait for Mod's forever or spend $25 and move over the number myself. Still debating... will give them couple of days. If no luck then I will pursue this option.
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11-22-2016 05:25 PM
No 19th for me, no reply to any of my emails.
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11-22-2016 05:17 PM
a week here
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11-22-2016 05:01 PM
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11-22-2016 04:58 PM
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11-22-2016 04:55 PM
Monday Nov 14 via email form
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11-22-2016 04:55 PM
@lychee I asked about re-porting in the forums yesterday, it wasn't recommended, so I guess we are stuck waiting
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11-22-2016 04:52 PM - edited 11-22-2016 04:53 PM
I'm still waiting for any sign from a mod as well. PM sent but no answer. It's really disappointing. I'm tempted to redo the porting process but afraid that that will make it worse. As a newcomer from another provider, this makes me seriously lose confidence in PublicMobile.
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11-22-2016 04:50 PM
Nov 17th, I've sumitted a support request, messaged a mod and tweeted about it, no acknowledgement so far. I'm trying very hard to be patient but seeing all these other people making a huge stink in the forums and getting their issues resolved is not helping at all 😞
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11-22-2016 04:31 PM
November 17th here.
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11-22-2016 04:29 PM
there are a bunch of other threads like this, might want to look them up.
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11-22-2016 04:29 PM
Nov 17 for a friend that is moving from Chat-R. Im pretty sure they put the wrong Account # by 2 digits. Chat-R customer service rep gave the wrong account number.
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11-22-2016 04:27 PM
Nov. 13 for me. I got a reply on the 18th asking me for my PM SIM #, which I replied to. Haven't gotten a response to that yet.
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11-22-2016 04:26 PM - edited 11-22-2016 04:27 PM
November 20th for me.
Would love to get this done and over with.... Please help Public Mobile!