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mercurystar
Good Citizen / Bon Citoyen
since ‎11-18-2016
‎10-07-2022

User Statistics

  • 14 Posts
  • 1 Solutions
  • 4 Bravos Given
  • 8 Bravos Received

User Activity

Can't update my Credit Card for Auto Pay

03-15-2022
My credit card expired and I'm trying to register my new card to my account for auto-pay but I keep getting this error message:Unable to Process TransactionSorry, your credit card transaction was denied by your card issuer, so this purchase could not...

Can't purchase add on and can't view current plan details

09-18-2019
I'm trying to purchase the 500 Canada wide add on minutes to my plan.  I can see that I have been charged the $5 but my dashboard does not show that the add on has been applied to my plan, futhermore I can't actually view my plan details, every time ...

Can't update my Credit Card for Auto Pay

05-04-2017
I'm trying to register a new credit card to my account for auto pay but your validation system keeps rejecting my unit number according to my credit card provider.  How do I update my card? My next payment is coming up and I don't want to have my ser...

Failed port, should I try switching to a new number and trying to port again?

11-21-2016
Rather and wait for a mod to respond, has anyone tried to switch to a new number and reattempting the port?  Should I try this or will it make things worse? I tired porting over last week from Rogers, but my account has not been cancelled and my Roge...
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