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Port a phone number manually

Pal-wa
Great Neighbour / Super Voisin

How do I manually port my phone number from public mobile to freedom? My SIM card was thrown out

 

4 REPLIES 4


@Laurie15 wrote:

To port your phone number from Public Mobile to Freedom Mobile, you can request a transfer through Freedom Mobile's customer care or at a Freedom Mobile store. You can also request a transfer when you create a Freedom Mobile account. 


The above doesn't answer the customer's question.  Performing the above steps won't work as number porting to Freedom would fail in this situation.

BKNS27
Mayor / Maire

@Pal-wa 

Your option is to purchase a new SIM or eSIM and Change Your SIM Card in the Account tab since Freedom is not part of Telus. If it was Koodo or Telus then a manual confirmation is possible.

Also your PM account must be active to confirm and complete the porting process.

If you don’t want to purchase a SIM/eSIM then just pick a new number from Freedom.

 

Laurie15
Great Neighbour / Super Voisin

To port your phone number from Public Mobile to Freedom Mobile, you can request a transfer through Freedom Mobile's customer care or at a Freedom Mobile store. You can also request a transfer when you create a Freedom Mobile account. 

hairbag1
Mayor / Maire

@Pal-wa wrote:

How do I manually port my phone number from public mobile to freedom? My SIM card was thrown out

 


Well that's gonna be a problem as you need your PM account to be active so they can send you a message to confirm the port request. Use this link to message Customer Support to see if they can help out...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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