Rewards page not loading.

[MarlaObrien]

@hTideGnow  - this link no longer works. I've tried incognito mode, different browsers, clearing cache, not clicking on the pop-up....absolutely NOTHING works! The rewards page just keeps saying "loading...." with nothing happening. How am I supposed to redeem rewards? 

[computergeek541]

self solution removed

[Mo88]

Found it!!!  Thanks for the help. 

[pmbc]

@Mo88  Is this from the app or website?  If app you can try to close app, reopen and see if it will load.  If it's website you can try to load browser in incognito or in private browsing and see if that will work for you.

[hTideGnow · Accepted solution]

hi @Mo88you were using the Rewards link from the pop up when you login? don't use that.  Close the popup and use the Rewards link on top right of the page after you are in My Account 

or you can simply use this link 

https://myrewards.publicmobile.ca/