Rewards not correct after switching to 90 day plan

[ML7777777]

Hello, 

Can a mod or agent please help me? 

I switched to a 90 day plan. However, I noticed my rewards were not multiplied by three for a 90 day plan.

Thanks!

[Handy1]

@ML7777777  Your first payment of 90 day plan should only give you 1x reward to start . But your following renewal you will have 3x rewards for following renewal I just  did this plan switch to here have a look 

Adding @ML7777777  i have a thread I started on this myself and will update again on day 90 

https://productioncommunity.publicmobile.ca/t5/Get-Support/Reporting-my-90-day-plan-findings/td-p/10...

[softech]

@ML7777777 

You didn't loss two month of rewards.  You are getting just one rewards discount because you will be coming off from a 30 days plan and you only earned a rewards from the current 30 days plan

For PM, rewards are earned at the end of a plan cycle.  PM will credit rewards to your account on the last day of the cycle.  These rewards will then be used towards your renewal on the following day