06-25-2017 03:31 PM - edited 01-04-2022 02:13 PM
06-25-2017 05:39 PM
When you contact the moderators as mentioned, include your phone number.
More info on contacting moderators:
http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...
Also, since password resets are time-sensitive, and private messaging is the moderators' preferred communication channel, I recommend you turn on e-mail notifications for receipt of private messages in your community account. To do this, go to Settings -> Preferences -> Private Messenger. Tick the checkbox for "Receive email notifications for new private messages" and click save after making the change.
06-25-2017 04:23 PM - edited 06-25-2017 04:25 PM
You are the one that has to PM them, don't expect them to read your mind and find this post out of hundreds everyday.
@CS_Agent , just click on the orange text and send them a private mail, that is the quick and only way to fix your issue as those are time sensitives.