08-08-2023 05:39 PM
How can I find out if I gave the correct number I want to keep when I switch providers to public mobile
Solved! Go to Solution.
08-08-2023 05:53 PM
If you could please send the number it would be greatly appreciated
08-08-2023 05:51 PM
@D0c Already sent to your community inbox or use this link to it
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
08-08-2023 05:49 PM
Please send number it keep sending me in circles Thank You
08-08-2023 05:45 PM
@D0c There’s a number for live support that can give you a status update or restart the port request. Will send you it private message as we not allowed to post it here
08-08-2023 05:41 PM - edited 08-08-2023 05:42 PM
@D0c wrote:How can I find out if I gave the correct number I want to keep when I switch providers to public mobile
It's the old carrier's SIM card that needs to be in your pyhone to receive the porting verification text message. Are you asking about that or are you asking about the Public Mobile account 2FA verficiation? As for checking which phone number that was given, that can be checked by going into your Self Serve account. The nubmer that you requested to be ported in got immediately assigned to your Public Mobile account.