cancel
Showing results for 
Search instead for 
Did you mean: 

Refund

Jbuzanko
Great Neighbour / Super Voisin

No service 

4 REPLIES 4

Timer
Mayor / Maire

@Jbuzanko 

in here no refund, but you get new number or port in,

 

contact to support team by private message CS_Agent  to check out your account.

BKNS27
Mayor / Maire

@Jbuzanko 

Did you just ported your old number to PM?

You need to reply to the text confirming you are porting over to PM.

Try rebooting your phone.

 

Can you give us more details on what you did so far?

softech
Oracle
Oracle

@Jbuzanko   No service?  But can you provide us more information?

 

We can try to help so we can see if we can get your service back

 

As to refund, PM is a prepaid provider and usually do not provide refund unless it is their problem  

So, give us more info 

 

And logon to My Account and check your account status and your last and next payment date

Yummy
Mayor / Maire

What do you mean, 'no service'?

Did you try standard remedies" reboot phone, pay bill, check SIM in another phone, confirm account is Active?

Need Help? Let's chat.