Refund on accidental plan purchase

[Rniania]

Hi 

I purchased the wrong plan when I should have purchased another. How do I go about getting a refund on this?

Thanks

[Anonymous]

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@kselmak wrote:

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@LaOmbra wrote:

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@slash407 wrote:

contact the mods by clicking on new thread and typing moderator and the right username should pop up

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You're kidding us right? Mods are not reached  "clicking on a new thread". 

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I think they meant new message in private messages, instead of new thread

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With all the nonsense posts that user made...who knows what they meant? But yes...you're correct for the clarification.

[kselmak]

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@LaOmbra wrote:

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@slash407 wrote:

contact the mods by clicking on new thread and typing moderator and the right username should pop up

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You're kidding us right? Mods are not reached  "clicking on a new thread". 

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I think they meant new message in private messages, instead of new thread

[LaOmbra]

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@slash407 wrote:

contact the mods by clicking on new thread and typing moderator and the right username should pop up

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You're kidding us right? Mods are not reached  "clicking on a new thread". 

[Anonymous]

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@Rniania wrote:

Hi 

I purchased the wrong plan when I should have purchased another. How do I go about getting a refund on this?

Thanks

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And further, if the plan you actually wanted is more expensive then be sure to put the money in your account beforehand. They'll ask for it anyway. So do it up front and it's ready.

[ShawnC13 · Accepted solution]

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@Rniania wrote:

Hi 

I purchased the wrong plan when I should have purchased another. How do I go about getting a refund on this?

Thanks

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You will need to contact the moderators and see if they can change it to the correct plan for you.  

To send a private message to a moderator click this link and describe your issue.

Community Moderators are available from Monday-Friday 8 am(Eastern) to 12 am(Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm(Eastern)

More info on moderators

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