Refund and account cancelation

[allanvcp2]

I change carrier and the monthly payment was charged from my account , I don’t need to use public mobile service anymore and I request a refund as it was done today , it’s my right to have my money back and plan cancel. I have urgency with this regard,please.

[HALIMACS]

@allanvcp2 

If you receive any pushback, whatsoever, from public mobile, do a chargeback on your credit card.

[softech]

@allanvcp2   you ported out your number and account was closed ?  

If that is the case, you won't be able to login to My Account.   Please try and confirm that the account was closed

If it is , please open ticket with PM support via private message and they will arrange refund

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there

[Handy1]

@allanvcp2 @You need support for this 

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