Refer a friend

[2Darla]

Signed up under refer a friend but didn’t enter their code. How do I enter it now? Also although I have been signed up for 3 days my account has not been activated?

[2Darla]

How do I add the code number for refer a friend 

[computergeek541]

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@2Darla wrote:

Signed up under refer a friend but didn’t enter their code. How do I enter it now? Also although I have been signed up for 3 days my account has not been activated?

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The code is should be entered during actvation.  There are no guarantees, but to ask a customer support agent, oepn a ticket through the chatbot:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html

While you're discussing that with the customer support agent, the activation status can be discussed as well.

[BKNS27 · Accepted solution]

@2Darla 

You will need to contact a CS_Agent and explain that it was an honest mistake that you missed entering the referral code.

CS_Agent private messaging:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[DDM69]

I’m guessing your activation wasn’t completed. Submit a ticket with a CS representative to have them look into your account.