Refer a friend

[Nadine4]

I'm a new customer . my son is already a customer. Can I still get his refer a friend code and reward after I registered and how do I do it

[Nadine4]

Thank you!

[eddieO]

@Nadine4 yes but you will need to message a support agent and let them know that you missed the step, they can then add it back in for you. It typically takes up to 72 hours for the credit to appear in your account.

You will need to open a ticket through the Chatbot:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)

Or, if you are having trouble with the Chatbot try sending a private message to: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)

[Chalupa_Batman]

Hello @Nadine4 

Yes, of course. Here's how. Send a message using this link. Then below is your mailbox which to where they will reply.

   https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage