Referal
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02-24-2025 09:45 PM
I refered a member of my family, and forgot to enter my refer a friend code.
is it to late to enter my code and get my points?
thanks
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02-24-2025 09:53 PM
the person who activated the new account but forgot to enter the referal code must get Customer Support to add it. Click on the orange bubble on lower right side of page to start that process.
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02-24-2025 09:52 PM
hi @Chaar07
ask your family member, not you, to submit a ticket with PM to add the code back for both of you to earn the referral bonus
submit a ticket with CS Agent using Chatbot here:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
