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Referal

Chaar07
Great Neighbour / Super Voisin

I refered a member of my family, and forgot to enter my refer a friend code.

is it to late to enter my code and get my points?

thanks

2 REPLIES 2

hairbag1
Mayor / Maire

@Chaar07 

the person who activated the new account but forgot to enter the referal code must get Customer Support to add it. Click on the orange bubble on lower right side of page to start that process.

hTideGnow
Mayor / Maire

hi @Chaar07 

ask your family member, not you, to submit a ticket with PM to add the code back for both of you to earn the referral bonus

 submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage    

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