No referral credit applied for new activation

[Charu09]

Hi,

the referral code xxxxx was for xxxxxx and this was definitely applied during new activation of xxxxxxx. As per Moderator to my referred friend , we were asked to send you request to fix the issue. Please credit the bonus.

[BKNS27]

@Charu09 

If the referral code was added during SIM activation.

The account that used the referral code. The $10 will be applied within 72 hours.

The member that gave the referral code would have received a text or email indicating “Cha-ching! You just added to your Refer a Friend Reward-way to go! Keep referring to earn more.” and the 1 point/month will be added a day after the next renewal date.

[hTideGnow]

HI @Charu09 

please remove your referral code and phone number, we are just customers here and we are not allowed to post the code here

actually, you don't send the request here, the one who just joined need to submit a ticket with PM support

 submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission,  submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to the Community inbox within 2 to 4 hours, please check inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage