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Refer a friend feature

Sam_Cuevas1
Great Neighbour / Super Voisin

Hello, I need help with the refer a-friend feature.

I recently referred a friend with my code but I did not see any email confirmation nor my account saying about my referral points.

How long does it take to confirm my referral in my account and theirs?

Thank you.

3 REPLIES 3

fixin
Deputy Mayor / Adjoint au Maire

You'll see that you got +1.00 point from refer-a-friend after your renewal date. You should've gotten a SMS saying that you got a referral. If your friend subscribed before your renewal date, and you didn't receive the points after a few days, contact support. 

⬇️ Click the link for an Agent ⬇️

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1
Mayor / Maire

@Sam_Cuevas1  Your friend should see it in-there account with in72 hours of activation . And you should recieve a cha ching text saying so . If it’s been over 3 days have your friend submit ticket with support to ensure it was applied correctly 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

hairbag1
Mayor / Maire

@Sam_Cuevas1 

should be fairly quick. Look in the Rewards section of your account to see if new referral is noted.

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