Redeem points to pay bill

[Mayli]

Hi there, I redeemed 15 points to pay my bill last month, I found it was not deducted from my bill.  Please check.  Thanks

[CSA_PM]

Hi there. I sent you a private message — you can reply by clicking this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[hairbag1 · Accepted solution]

@Mayli 

if that's the case, you need customer support to help. Click the orange chatbot bubble on lower right side of page to start the process.