08-31-2023 02:39 PM - edited 08-31-2023 02:41 PM
@CS_Agent
Need to top up and reactivate.
Have new SIM as old phone was lost.
It keeps sending verification text to inactive number to login.
What can I do?
I can provide my number/ other login email upon request.
Abdul
Solved! Go to Solution.
08-31-2023 04:00 PM
I have the same issue logging in to my email!
08-31-2023 03:00 PM - edited 08-31-2023 03:01 PM
Try to reclick resend code a handful of times, and I believe it eventually gives you an option to send the 2FA code to your email.
08-31-2023 02:41 PM
@iLikeGreenTea Please use this direct link to support so they can SIM card swap the number for you then you will receive the code to your new SIM card to sign in with
send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
08-31-2023 02:40 PM
