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Re: unable to send sms only

ptferns
Great Neighbour / Super Voisin

I am on a unlimited call and text plan with Public Mobile.

I am unable to send text message to a fido cell customer.

Error message:

Invalid number.Domestic roaming not allowed ( 13)

 

2 REPLIES 2

passiveegg
Model Citizen / Citoyen Modèle

Are you not able to recieve calls as well? If thats the case, seems like their may be a port in issue. You will have to contact the moderator team in that case. 

Luddite
Oracle
Oracle

@ptferns What is make/model of your phone?

Try rebooting the phone with the SIM installed.

Ask the Fido friend to text you and see if you can reply.

Try your SIM in a different unlocked phone.

Let us know how you make out.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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