plans

[James161722]

so I'm new to public mobile activated today. So far really awesome Network runs off of Telus. Very happy with my purchase but I have the $30 plan which is 20 gigs Canada and us. Does that mean that I can roam in the United States as well and use my device like I can in Canada?

[Chris_]

So if we don't have one of the phones in the VoLTE list (Certified VoLTE devices compatible with Public Mobile), our service won't work in the US?

[hTideGnow]

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@James161722 wrote:

Yes I think my plan is the 30 for 20 gig Canada and us plan 

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HI @James161722 

yes, the $30 for 20GB is a Canada-US plan and you use the service in US like you are in Canada

[Handy1]

@James161722  Yes that plan has roaming built into it you can use it in both country’s to call to and from each country using talk text and data , remember to have data roaming turned on in phone settings while in the U.S. and best to set phone to 4G/LTE not 5G and make sure your connected to T mobile AT&T or Verizon . Only other thing to note is that if your phone is not on the PM voLTE whitelist you will have issues with voice in the U.S. 

VoLTE white list

https://www.publicmobile.ca/en/on/get-help/articles/volte

[James161722]

Yes I think my plan is the 30 for 20 gig Canada and us plan 

[hTideGnow]

HI @James161722 

if you have the Canada-US plan, then yes, you can use voice, data and text in US like you are in Canada.  Just need to make sure Roaming data is turned on, and you need to connect to T-Mobile or AT&T or Verizon network to use the service in US.  Enjoy