06-24-2017 02:02 PM - edited 01-05-2022 02:16 AM
06-24-2017 02:23 PM - edited 06-24-2017 02:23 PM
Sounds like the new bug. Unfortunately you will need moderator assistance. Send a private message to the moderator team with your phone number and an explanation. There's a larger than usual backlog so you may have no response until tomorrow.
Meanwhile, if you need to make phone calls try an application like that from fongo.com. It provides free calling across Canada from wherever you are connected to wifi.
BTW: I moved your post to improve its visibility.