Re open request - Ticket ID:280294-245

[shinn1726]

Hello,

Can you reopen the case above?

I replied there, but I'm not sure if it is still open.

Thanks!

[hTideGnow]

hi @shinn1726 

check your Community inbox, envelop icon on top right.  Go back to that message and reply.  Agent would either continue work on that or give you a new ticket #

[Handy1]

@shinn1726  You need to check your community inbox to see if it’s still open … if not here’s link to support 

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