US roaming

[Irisemily]

Turns out, I’m in the US now and my data doesn’t work! Trying to deal with it through an agent, but it’s difficult when I only have wifi at the hotel.

[golfball]

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@Phil_Adelphus wrote:

@Irisemily  Go to Settings - Cellular - Cellular Data Options, then you should see the setting for data roaming.  Turn it to on.

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These instructions are correct if you only have one SIM installed. If you have multiple SIMs go to Settings > Cellular and then select the SIM with your PM number. On this page you can find the data roaming toggle.

[Phil_Adelphus]

@Irisemily  Go to Settings - Cellular - Cellular Data Options, then you should see the setting for data roaming.  Turn it to on.

[Irisemily]

Thanks for trying to help, but I’m going out to eat now and won’t have wifi. I’m disappointed that this isn’t working. 

[Irisemily]

Don’t have mobile roaming in my settings either. 

[Irisemily]

Thanks, but I have an iPhone and I searched data roaming and it’s not in my settings. 

[Phil_Adelphus]

@Irisemily  Do you have data roaming turned on and connecting to AT&T or T-Mobile, and setting to 4G/LTE and not 5G since 5G can be problematic especially on AT&T?

[hTideGnow]

HI @Irisemily 

should be easy to connect.

first,  enable Mobile Roaming on your phone.

Then tell us if you try manually connect to T-Mobile and AT&T?  Try both