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Re: Need to make a payment but forced to change subscription plan

ActingAmoy08
Great Neighbour / Super Voisin

I am having the same issue and YES I have another subscription plan in my Carr and have no clue how to get it out as I don't want it at all!! What can I do?

1 REPLY 1

softech
Oracle
Oracle

@ActingAmoy08 

if you get the error about you need to change or start a Subscription plan, that actually indicates the system was unable to link your current email login with a My Account.  No worries, easy fix for PM support and you just need to engage them by direct message:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there           

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