Need to make a payment but forced to change subscription plan

[ActingAmoy08]

I am having the same issue and YES I have another subscription plan in my Carr and have no clue how to get it out as I don't want it at all!! What can I do?

[Yummy]

That is NOT right!

PM should not force you to change plan if you want to manually add funds to your account.

Use clean browser, clear cookies, try incognito mode. Use computer. I never had an issue when I wanted to add funds to my accouont.

[softech]

@ActingAmoy08 

if you get the error about you need to change or start a Subscription plan, that actually indicates the system was unable to link your current email login with a My Account.  No worries, easy fix for PM support and you just need to engage them by direct message:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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