Monthly charges.why are i getting charged 2 times

[Belfastann]

I need to speak to someone 

[Anonymous]

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[computergeek541]

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@esjliv wrote:

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@Belfastann wrote:

I need to speak to someone 

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@Belfastann 

Where are you seeing two charges? 

IF this is on your credit card are they pending charges? Maybe one will drop away after authorized.

If this is on your Self Serve account, do you see two charges in your Payment history?

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I'm not certain if this is a double charge payment issue as a message about a seperate problem was initially added to the end of another thread.

[esjliv]

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@Belfastann wrote:

I need to speak to someone 

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@Belfastann 

Where are you seeing two charges? 

IF this is on your credit card are they pending charges? Maybe one will drop away after authorized.

If this is on your Self Serve account, do you see two charges in your Payment history?

[computergeek541 · Accepted solution]

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@Belfastann wrote:

I need to speak to someone 

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What type of question do you have? Public Mobile is contacted by opening a ticket at:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html