Beginner’s Guide to the Community

[02-10-2008]

I am a new user and i activate my sim card.but is not working and its says I need PUK code.How can I get the PUK code

[HALIMACS]

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@02-10-2008 wrote:

I am a new user and i activate my sim card.but is not working and its says I need PUK code.How can I get the PUK code

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Click on the bubble to the bottom right of the screen (Public Mobile chatbot) and type "PUK code". 

From there, you'll get a list of directions based on what exactly your phone is asking for. 

Follow by selecting the appropriate reply and the chatbot will guide you from there.  Make sure to read all the choices and select the appropriate choice.

[Luddite]

@02-10-2008  Reboot your phone with the PM SIM installed and report the message displayed.

[Dunkman]

@02-10-2008 

What are some of the details on your situation?  There are different codes that can be asked. 

As mentioned above, it sounds like your phone is locked to your pervious carrier.  You will need to contact your previous carrier to get code.  Should be a free service.  

Your question will be moved to its own thread for better visibility.  

[kb_mv]

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@02-10-2008 wrote:

pl could you tell me how to contact the provider

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@02-10-2008 Your last cell phone company. Call them.

[02-10-2008]

pl could you tell me how to contact the provider

[Gunner123]

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@02-10-2008 wrote:

I am a new user and i activate my sim card.but is not working and its says I need PUK code.How can I get the PUK code

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@02-10-2008 hi sounds like you need to contact your previous provider for an unlock code