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Re 1day June 1st 5G sale

RossN
Mayor / Maire
Hi I ordered a sim card for my son on june 1st received the email saying he was eligible for 5G one time add on for 25 dollar plan or above, my question is if he changes plans at a later date does the 5 G remain or does it  get removed like the sale the week before on the 25/26th it was clearly stated in that sale but no mention of it in the june 1st sale 
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@RossN wrote:

ok so I re-read the annoucement again and I still do not see where you have to stay in the 25 or higher plan after the first month now I am getting a headache


Correct, but that does not answer your question: "Will I lose the bonus 5 GB add-on, if I switch to a plan < $25?".

My 1 cent thought (not even worth 2 cents! Robot LOL): PM's system is not sophisticated enough to link a particular add-on to particular plans. BUT do change plans before the add-on has been awarded.

 

The cure for any PM induced headache: glass of hot milk with scotch followed by a doze in the sunshine. Works for me.

OGOG


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

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25 REPLIES 25

hairbag1
Mayor / Maire

@RossN wrote:
Hi I ordered a sim card for my son on june 1st received the email saying he was eligible for 5G one time add on for 25 dollar plan or above, my question is if he changes plans at a later date does the 5 G remain or does it  get removed like the sale the week before on the 25/26th it was clearly stated in that sale but no mention of it in the june 1st sale 

I think that the one-time 5G add-on is yours until it's used up...long as you have at least a $25 plan.

well that is my question I am wondering if he will lose it if he changes his plan for a lower one it doesn't say anywhere that you would lose it 


@RossN wrote:

well that is my question I am wondering if he will lose it if he changes his plan for a lower one it doesn't say anywhere that you would lose it 


Correct. Sometimes details of promos are not spoken.

It's like a philosophy of law in a "free" country where you have prohibitive laws as opposed to permissive laws like some not so free countries.

So in this promo, like with the last similar one, it doesn't say you can't (prohibitive).

OMG now I have a headache lol


@RossN wrote:

OMG now I have a headache lol


@RossN  To answer your question the addon is associated with the account and not the plan so once it's in his account he  will not lose it even if he changes to the $10 or $15 plan.


@geopublic wrote:

@RossN wrote:

OMG now I have a headache lol


@RossN  To answer your question the addon is associated with the account and not the plan so once it's in his account he  will not lose it even if he changes to the $10 or $15 plan.


What!? I answered the question! He's a big boy. He even lol'd.

🙂

sunflowershine
Deputy Mayor / Adjoint au Maire

@RossN The 5 GB of data is listed as add-on. But the data will remain in your account until you use them up as long as you have to stay in the plan of $25 or above. Always read the fine print in the term. But I think your son has to activate the card and plan by Jun 15 in order to get that. 

I have to say I did read the fine print and there was no mention of that anywhere maybe you could direct me to where you read that?


@RossN wrote:

I have to say I did read the fine print and there was no mention of that anywhere maybe you could direct me to where you read that?


In the annoucement ...

ONE DAY SALE! Buy a SIM online today & get a bonus 5 GB of data when you activate by June 16