Random charge... Refundable?

[XmasAngelEyes]

I was charged for Public Mobile!! Never even heard of it before and I looked, my city doesn't even show as a service area. So when & how will I be refunded?

[XmasAngelEyes]

Thank you! 

[XmasAngelEyes]

I apologize. This is where I was directed to when trying to figure out what was going on..... 

[XmasAngelEyes]

Thank you!

[softech]

@XmasAngelEyes any chance you have service with Koodo or Telus?  If so, does the charge looks like a charge for your Koodo or Tekus service instead?

Maybe your family member using your card?

Please open ticket with support via direct message

  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right

[hycm53]

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@XmasAngelEyes wrote:

I was charged for Public Mobile!! Never even heard of it before and I looked, my city doesn't even show as a service area. So when & how will I be refunded?

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You should talk to your bank or credit card company. 

[DDM69]

Nothing will happen by posting it here. We are all customers and have nothing to do with your account. 

[dust2dust]

If you or a family member or someone with the use of your credit card have no business with Public or Koodo or Telus then just get the bank to do a chargeback.