So subcribed to Public Mobile to other day.......
I am on a Samsung S23 FE 5G and was with Bell on a Sim and kept it while I tested Public Mobile on an eSim. Did this with dual Sim setup on my phone. This made me keep my phone number on Bell while I got a temporary number on Public.
Important : I kept RCS chats option ON in the google messages app settings not knowing it maybe was the cause of my problems; read that you should put it OFF while porting phone number.
After a couple of days, was being happy with Public Mobile. Went into the app and transfered (ported) my original phone number. Received text from Bell to confirm cancelling wiht them and everything was done in minutes. Later that day, people I texted were confused as they were receiving from the temporary number. (If they texted me initially, it went to my original number). Went into google messages options and saw that RCS chats were connected to the temporary number; turned that OFF while I would find a solution.......Nothing on the internet worked!! (clear cache/date of the messages app, google account phone number, phone number in the advanced tab of messages app, clear cache/data carrier services app impossible because I have a Samsung phone, remove and add phone number in the google account, etc....)
So here's what I did :
- turned rcs chats off in messages settings
- bought esim in the public app and installed it; it deactivated the previous one
- went into sim manager and removed previous estimates
- went into the Google messages app settings and cleared cache and data
- went into Google messages app and turned rcs chats on
- it connected with the correct phone number
Here you have it! Enjoy
